Customer reviews of Sartins Garage

By Donna S on 30 January 2018 | Verified purchase

Fantastic customer service from start to finish. Was desperately needing a car after the insurance company took my courtesy car back, the garage advised it could take a few days to get my new car ready but it was done the very next working day. Lovely, genuine family run business. Highly recommend.

By Srijana P on 18 January 2018 | Verified purchase

I had a really good experience with Sartins Garage. They were very friendly and it was easy to communicate with them, be it on phone or in person. Everything was organised and the purchase we made was smooth and straightforward and we were given thorough explainations of everything.

By Nina L on 12 January 2018 | Verified purchase

Polite and friendly service. All staff very helpful.

By Erin M on 12 January 2018 | Verified purchase

I found them to be really helpful explaining everything. I love my car and it all went really smoothly. I can't recommend them enough.

By Nela G on 11 January 2018 | Verified purchase

Very friendly, helpful and honest staff, I'm always very weary when buying used cars but sartins made me feel very confident about my purchase

By Toby M on 08 January 2018 | Verified purchase

I recently bought a nice Seat Ibiza from Sartins Garage in Salisbury and from the point of first contact with the company through to the sale I was most impressed by them. They are an old established family business whose ethic is clearly to put the customer first and it makes a big difference. I felt very comfortable working with them throughout the process and at no point did I get that hard sell approach that puts you off. They have pride in the service they provide and in the vehicles they sell and clearly want satisfied customers so will go out of their way to deliver. The car I purchased was well prepared to the agreed standard and I am very pleased with it. I did pop back with a minor niggle that I found after purchase and they fixed it immediately without quibble. I particularly liked the staff I dealt with who were all friendly, polite and professional. Overall I am highly impressed by Sartins and will be using them again. A highly recommended garage.

By John S on 23 December 2017 | Verified purchase

Very helpful and informative staff. Love our new car.

By Stephen S on 16 December 2017 | Verified purchase

Great garage. Found a car on the monday, test drove it the sane day, loved it and placed a deposit down, picked it up on the saturday. Great customer service, all so helpful and did everything possible to make the car perfect. Will return again for future cars.

By Mark D on 11 December 2017 | Verified purchase

I was looking for a first car for my son and Sartins had several options to choose between. All the staff were very helpful and were able to answer all questions in a friendly manner. All paperwork was organised and made the purchase very straight forward. The car was given a service and new MOT before I collected it and also came with a 6 month warranty. The car had even been warmed up which was great on a cold winters morning!

By Gordon M on 10 December 2017 | Verified purchase

It is now nearly a month since we bought our car from Sartins and I can honestly say in over 30 years of buying and driving second hand cars I have never had a better experience! We saw a couple of cars that were in our price range online at Sartins and based on the reviews we read, decided it worth making the trip there. We are so glad we did even though it well over an hour away- the reviews were accurate - friendly, helpful, welcoming and easy going staff with no hard sell. The car is spot on, the price was fair and it was totally up to scratch when we picked it up - new tyres, MOT and service and they had even fixed a small hole in the exhaust that we hadn't noticed. I would have no hesitation in recommending the Sartins team and will be going there again and recommending them to anyone else looking for a good deal on a secondhand car with genuine people. Our new astra is much loved already and it is great to be able to have confidence in it. Thank you Sartins!!