Customer reviews of Sartins Garage

By Nigel T on 13 May 2016 | Verified purchase

I have recently purchased a vehicle from Sartins Garage in Salisbury. I visited on two occasions once to view the car and again to collect it. I found both Tim Sartin and his business partner to be friendly, helpful, professional and knowledgeable. I was offered a fair part exchange value and felt the car I purchased was keenly priced. I was particularly impressed with the level of customer service surrounding repairs as a result of the new M.O.T and the warranty which accompanied my new car. No sales pressure was ever applied and I felt comfortable in the company of all at the garage who were happy to talk to my wife and I during our time on-site. Having suffered the sterile corporate sales pitch of the main dealer franchise during my vehicle search Sartins was like a breath of fresh air! Whilst early days in my car ownership I feel confident that any problems I might have will be swiftly and pleasantly dealt with.

By Stephen H on 12 May 2016 | Verified purchase

Great professional service

By Chris D on 09 May 2016 | Verified purchase

I phoned in the morning to see about a Fiesta and they had it all ready for me when I arrived. Jason let me look around in my own time and then we went for a test drive. The whole time I was there felt very relaxed and professional without any pressure to commit to anything. At the end I agreed, they gave me a good price on mine as a trade in and they had my new car serviced and ready in a couple of days. When I went to pick it up, Tim had all the paperwork ready for the change of details, tax etc. Relaxed and professional service from people that know their stuff. Thank you!

By Peter W on 08 May 2016 | Verified purchase

Bought a VW Polo 1.2, 2011, 36K miles on the clock. Ample time to examine and drive the car and other similar models, no pressure selling; time allowed to assimilate information and experience. Sound advice proffered when requested, but ultimately choice left to the customer, hoping now that the car is as good as the service. Many Thanks.

By Joshua B on 07 May 2016 | Verified purchase

They were very helpful and very friendly, got my car very swiftly without any problems down to the staff at sartins.

By Imogen B on 29 April 2016 | Verified purchase

Very friendly and efficient. Would definitely recommend!

By Craig R on 29 April 2016 | Verified purchase

Excellent smooth service, no problems, car was delivered very professional garage would use again.

By Katie G on 22 April 2016 | Verified purchase

I visited the garage on Monday in regards to purchasing a new car after having problems with my old car. They left it the perfect amount of time before asking if I needed a hand. I found a car which I fell In love with and requested a finance. I was accepted and then picked up my car on the Friday, with them reassuring me it had a new mot, and any problems I can come back. I've had my new car a couple of days now and I couldn't be more happy with the service at the garage!

By Martin S on 18 April 2016 | Verified purchase

Very good service... some minor issues were resolved without any fuss. Will use again. Highly recommend Sartins.

By Aaron M on 17 April 2016 | Verified purchase

Excellent customer serivce. Would definitely recommend.. Really pleased with my car!